Questions before you hand someone part of your business? Good.

In plain terms, I take the admin, operations, and backend work off your plate so you can focus on the parts of your business that actually make money. Inbox and scheduling, client communication, systems, operations, the details. I manage them so you can finally breathe.

Six core services: Executive Virtual Assistance, Online Business Management, Operations and Systems, Legal and Executive Admin Support, Shopify and E-Commerce Growth, and Ops On Call. There is also Digital Duo Academy if you want to learn the skills instead of outsourcing them.

Growing small businesses, founders, coaches, creators, law firms, e-commerce brands and busy professionals who want a premium standard of support without needing a five-figure agency budget.

No. If you know you need a smaller, clearly defined service, message us and we can get moving. For larger projects and retainers, a short fit call helps us scope the work properly. It is not a sales-deck performance.

That is exactly what the complimentary conversation is for. Tell me what is happening and I will point you to the smallest sensible starting point. I would rather you start right than start big.

Yes. That is one of the reasons MM Dynamic Duo exists. You can start at $30/hour, with $500/month Ops On Call, a $700 systems project, or a focused Shopify project from $1,000. The support can scale later if the business needs it.

Absolutely. Start with one project, a few hours, or a smaller monthly package. If it works and the business grows, we expand the support. You are not expected to buy the biggest package to get taken seriously.

Less and less over time, that's the point. Early on I learn how you work, your voice, your clients and your standards. After that I take things off your plate so completely you stop thinking about them.

Yes. I do not paste my way over yours. I learn yours, until the work runs so seamlessly no one can tell where you end and the support begins.

Project management tools such as ClickUp, Trello, Asana, Monday, Airtable and Notion; CRM and automation platforms such as Dubsado, GoHighLevel, Tave, HubSpot, PracticePanther, Clio and 17Hats; and Shopify plus the wider e-commerce ecosystem. If your stack is different, we map it before changing anything.

Builds and migrations, custom theme sections, landing pages, mobile CRO, PDP and collection improvements, cart work, metafields and metaobjects, subscriptions and bundles, app integrations, Shopify Flow and Functions opportunities, launch QA, ongoing maintenance and regression testing.

Your preference becomes mine. Email, Slack, WhatsApp, Zoom, voice notes, Loom, or a mix. Clear, consistent and proactive.

Every day. My clients span EST, PST, CST, the UK, the UAE and beyond. Different clocks, same standard.

Monday to Friday, 8 to 4 EST, with flexibility depending on your package and time zone.

Planning before implementation, QA before delivery, error catching, clear documentation, updates and proper testing of workflows and storefront changes. Quality, communication and consistency are part of the work, not add-ons.

Seriously, always, and especially for legal and executive clients. NDAs, secure storage, private access and careful permission handling are standard.

There are no free trials, but there is a complimentary fit conversation. If you are hesitant about a larger commitment, start with one focused project or a smaller package and judge us by the work.

Yes. If the standard plans do not fit, we can scope around the problem, intensity and level of ownership you actually need. The goal is not to squeeze you into the most expensive option.

Yes. Launches, workflows, funnels, onboarding systems, SOPs, landing pages, Shopify pages and sections, content implementation and the operational pieces around them can all be scoped through the relevant service.