FAQ | Orders, Delivery & Digital Products

Where does MM Collection deliver?

Eligible physical products are offered for delivery in South Africa. Available delivery methods and charges are confirmed at checkout based on the products in your order and the delivery address.

How much does shipping cost?

Shipping charges are shown at checkout before you place your order. If a free-shipping promotion is available, the qualifying conditions will be displayed on the store and must be met at checkout.

How long does delivery take?

Delivery estimates vary by product, fulfilment location, courier and destination. The applicable product, checkout or order information will provide the expected delivery or dispatch information available for your order.

How do I track my order?

Where tracking is available, tracking details will be sent after your order has been prepared for dispatch. If you need help with a shipment, contact us with your order number.

Can I return a physical product?

Return, repair, replacement and refund eligibility depends on the product and circumstances. Please review our Refund Policy and contact us promptly if an item is damaged, defective, incorrect or otherwise does not conform to your order or applicable quality requirements.

How are digital products delivered?

Digital products may be delivered by download, email, access link or an external learning platform, depending on the product. The product page will state the delivery or access method before purchase.

Are digital products refundable?

Refund and other remedy eligibility depends on the product, delivery method, circumstances and applicable law. Please review our Digital Product Terms and Refund Policy. If a file, download or access link is defective or unavailable, contact us so we can investigate.

Do digital products or courses guarantee income or results?

No. Our digital products are educational resources and tools. Results vary and depend on factors including your skills, effort, circumstances, market conditions and implementation. MM Collection does not guarantee income or specific business results.

How can I contact MM Collection?

Use our Contact page for order, delivery, product or digital-access questions. For order support, include your order number and the email address used at checkout.